Marshalls Employee Asks Woman to Breastfeed in Bathroom Stall

ByAnisa Arsenault
Associate Editor
Published
Sep 2015
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Photo: Karina Gomez via Facebook

Marshalls is doing some serious damage control after an employee disregarded company policy, asking a customer to breastfeed in the restroom.

Karina Gomez posted a photo of herself nursing in a bathroom stall on the Marshalls Facebook page, stating that she was asked to leave a dressing room while breastfeeding.

“I am angry, upset, but more so humiliated,” she writes.

The first responder? Marshalls. Quick to comment, the company initially apologized and asked Gomez to call customer service. A subsequent comment clarified that the way her situation was handled is not at all company policy:

“We have a breastfeeding policy in place which instructs Associates to allow customers to breastfeed as they choose within stores. We have looked into this matter and regret that it may not have been followed in this instance. We apologize for any inconvenience in this matter.”

Looks like Marshalls needs to take a cue from Target and make that policy a little more transparent. Target received an outpouring of praise from the mom community in July when an image from its employee handbook was leaked, indicating customers can openly breastfeed in the store. In addition, the handbook provided employees tips for interacting with a breastfeeding mom, including “do not offer the restroom as an option.”

Have you needed to breastfeed at the store? Let us know in the comments below.

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