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How AI Technology Is Revolutionizing Thrifted Kid's Clothing Shopping

From Mother’s Day outfits to the latest trends, Mercari’s new AI goes beyond the search bar to help parents sift through affordable designer styles for their quickly growing little ones.
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By Wyndi Kappes, Associate Editor
Published April 20, 2023
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Image: Master1305 | Shutterstock

If you haven’t heard, Artificial Intelligence (AI) is here and its revolutionizing the way we approach daily tasks, from writing emails to customer service. Now, it’s making life easier for parents looking for discounted designer clothing for their quickly-growing kiddos.

Mercari, an online marketplace for buying and selling used items, recently launched Merchat AI, a new conversational shopping assistant powered by ChatGPT. The sophisticated chatbot can comb through millions of gently-used clothing items using your exact specifications in seconds to provide real-time recommendations.

This technology goes beyond what you could type in your standard search bar to provide the kind of insight you’d expect from a conversation with a human brick-and-mortar shop assistant. Customers can use the tool to ask about the latest trends, get styling advice for every occasion, and discover new brands that go along with their particular style.

To see what it could do, I personally tried out the new Merchat AI and asked it to find some “cute Mother’s Day outfits for my daughter from Janie & Jack.” With a few questions about size and style, the AI-powered tool provided several categories of options many at a quarter of the cost of new items.

Image: Mercari

Merchat AI was also able to easily suggest “trendy summer vacations for my son, 4T.” From graphic tees and cargos to printed button-up shirt and short sets, the recommendations weren’t only spot on for current trends but also spot on with my style the more I interacted with the bot.

Image: Mercari

“Merchat AI marks an exciting turning point in the evolution of secondhand shopping,” said John Lagerling, Mercari US. CEO in a press release. “With this technology, we’re leveraging the transformative power of artificial intelligence to make it easier for Americans to shop and explore Mercari’s extensive marketplace.”

While Merchat is still learning in its Beta stage, and there may be some inaccuracies and inconsistencies in its conversations and search results, it still functions as a fantastic tool for parents looking to quickly sift through thrifted items to find trendy clothing for their quickly-growing little ones.

If you are interested in trying Merchat AI, all you have to do is log on to Mercari.com/merchat and engage in a natural conversation, just like you would with a store associate! Happy thrifting!

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