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Mobile FAQ's

Updated
March 2, 2017
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What do I need for logging into The Bump Pregnancy App or The Bump Baby App?
You need to register with one of the following sites from XO Group: TheKnot.com, TheBump.com or TheNest.com. You can log into The Bump app with a registered account.You can also create an account by tapping on the Join button on the log in page within either of The Bump apps.You won’t have to log in again unless you manually log out first.

Why am I brought to the Update Account page once I log in?
It means your log in credential might be registered from a sibling site of ours other than www.thebump.com. In order for you to efficiently use this app, we need to collect some pregnancy-related questions from you, such as your due date on The Bump Pregnancy App.

As an existing user, why is my previous appointment being shown under a different week?
If you used the pregnancy checklist tool on www.thebump.com before October 2012, you may have already created some appointments and/or to-dos. In The Bump app, the dates and times for these appointments and to-dos will stay untouched; however, we will show them in a personalized week calendar versus the default calendar week (Sunday to Saturday) to provide more accurate weekly info tied to your due date.

How can I get additional support for using this app?
[email protected]

How do I log out?
Tap the “More” button in the bottom-right corner of the app, tap “My Account” and the “Log out” button at the bottom of the screen.

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